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November 20, 2025
Question

why the category details went blank when I tried copy function? This happened after updating MS today.

  • November 20, 2025
  • 1 reply
  • 0 views
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1 reply

QuickBooks Team
November 20, 2025

Hi there, amy196. 

  
Could you clarify where in QuickBooks Online (QBO) did you experience the issue with category details going blank when using the copy function? You also mentioned this happened after updating MS. Did you encounter any error messages during the process? This information will help us provide a more targeted solution.
  
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