It's vital your bank is reading the statement and I'll be glad to steer you towards the right path. The banking module in QuickBooks offers a dynamic view of your transactions allowing you to run powerful reports.
I'd like to start by doing some troubleshooting to determine if this isn't a browser related issue. The best way to begin is by clearing cache and cookies. This is an effective method of fixing most browser related issues. Here's an article which shows you how to do that: How to clear cache and cookies. If this doesn't work, I suggest using a private/incognito window to see if that works instead.
I hope this info helps! If you're still having issues, don't hesitate to reach back to me in the comments below. I'm here to help you reach your QuickBooks goals so you can continue managing your business.
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