Can someone help, I added a new account in the Chart of Accounts but when I do Journal entry the acct is not updated. When I add it, it says acct already exist.

Hi there,

Thanks for contacting us here. QuickBooks is a flexible program that helps you to manage your accounting with ease. I'll be glad to share more info so you're on the right track with your work. 

Recording your transactions the correct way is vital for ensuring your books remain accurate. Based on what you've described, I recommend merging the duplicate account so you can record your journal entries with ease. For reference, here's a helpful article that shows you how to: Merge duplicate accounts, customers, and suppliers in QuickBooks Online.

Let me know if this info helps. I'm here to steer you in the right direction with navigating the program.