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April 8, 2023
Question

Error on syncing journal entries? Not sure why its saying that or how to get rid of it, its synced properly...

  • April 8, 2023
  • 1 reply
  • 1 view
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1 reply

QuickBooks Team
April 10, 2023

Hi torotuffservices,

 

Thanks for reaching out to us here.  It's important that your journal entries sync without error in QuickBooks Online.  To ensure you get the support you need, so you can get back to business as soon as possible, I recommend contacting us outside of Community.  Our Customer Care team will have the ability to look into the unexpected error in more depth from our end, and escalate if for further investigation as necessary.

 

Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.
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Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.
 

If you have any other questions, please feel free to reach back out.  We'd be happy to help!