Welcome back to Community! QuickBooks Online provides the option to make accounts inactive, in keeping your chart of accounts organized. I'd be glad to help!
If you no loner use accounts and the balance is zero, you can make them inactive by following these steps;
1. Open your Settings ⚙ and select Chart of accounts
2. Locate the account you want to delete
3. Use the Action ▼ dropdown and select Make inactive
When you run reports, you'll still see inactive accounts and their transactions. These are included to keep everything accurate. However, you can customize some reports to remove/hide them. If you want to continue to see inactive accounts in your Chart of accounts, simply click on the small ⚙ and checkmark the box to Include inactive.
If you've linked bank and credit card accounts to QuickBooks Online, and no longer use them, to download transactions, you can disconnect them from your books. Here's a helpful guide for your reference.
Please don't hesitate to reach back out with any other questions. We'd be happy to assist!
Need QuickBooks guidance?
Log in to access expert advice and community support instantly.