Thanks for reaching out to the Community. I'd be glad to share more info on exporting customer data in QBO.
There are two ways to export your customer information to Excel. The first is from the Customers page, and the other is from the Reports page. Each method will result in a different result, and will affect the information you can export to Excel.
Export customer data from the Customers page
If you export from the Customer page, you'll be able to export information like Name, Company, Address, Phone number, Email Address, Customer type, Attachment, Currency, Balance, and Notes.
From the left menu, select Sales, then Customers.
Select the Export icon next to the Print icon.
Choose Export to Excel.
Export customer data from the Reports page
If you export from the Reports page, you can customise the customer information you want to export to Excel. This is more advantageous if you’re looking for something more specific or want the capability to customise information.
From the left menu, select Reports.
Go to Sales and Customers section.
Select Customer Contact List.Note: You can modify this report by selecting the three vertical dots (⋮) icon, then Customise.
Under Rows/Columns drop-down, select Change columns.
Add your desired columns, then select Run report.
(Optional) If you have plans to run this exact same report some other time, select Save customisation at the upper right.
4. Select the Export icon next to the Print icon, then choose Export to Excel.
Give this a try and let me know if you have any questions. I'll be on standby.
Need QuickBooks guidance?
Log in to access expert advice and community support instantly.