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S
sumeetdhillon100
April 3, 2024
Question

I am primary admin, still i am unable to undo previous reonciliation??How should i fix this?

  • April 3, 2024
  • 1 reply
  • 10 views
No text available

1 reply

T
Trish_TQuickBooks Team
QuickBooks Team
April 3, 2024

Hello sumeetdhillon100,

 

It's a pleasure to see you in Community.  Welcome!  QuickBooks Online provides the option to undo reconciliations, when necessary.  Although it's important to note that this can impact other areas of your books.  For this reason, only QuickBooks Online Accountants will be able to undo the reconciliation for you. If you don't have an accountant, we can help you locate a ProAdvisor in your local area.

 

If you have any other questions, feel free to reach back out.  We would be happy to help!

1
19623
August 20, 2024

What's the point of being an admin then if you cant undo mistakes made by other QuickBooks users?

J
JamesM4
Level 6
August 20, 2024

Thanks for connecting with us on this thread, 19623. Your feedback about this is important. I'd like to steer you in the right direction so your voice is heard. From here, I recommend sending feedback about this to our product developers. To send feedback, click on the Gear icon and look for Feedback. In the meantime, feel free to ask other questions. I'm here to steer you in the right direction. 

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