I have a customer that shows way more income then they are supposed to have.. how can i fix this?

Hi, @murkywaters-grea. I can share with you some workarounds to fix the issue you had with your customer's income.

Incorrect customer's income or balances happens when there are duplicate entries recorded. To isolate the issue, you can run the Transaction List by Customer report to see the transactions recorded under his or her name.

Here's how:

1. Click on Reports at the left pane, then open the Transaction List by Customer report.
2. Filter the dates, then review the transactions recorded.
3. If there are unneeded or duplicate transactions, delete them from your record.

If you have online banking entries, please make sure to match them to the manually recorded transactions to avoid duplicate calculations.

Once settled, you may review the resources from this link for more tips while handling your other customer transactions in the future: Topics about your company's income and customers.

If you have other questions about your customer's income, please add a comment below. I'll be right here to provide additional assistance. Keep safe!