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July 31, 2020
Question

Is anyone getting this message when they try to produce mgmt statements? Unexpected problem : -30102 We are unable to produce Change in Equity Statements

  • July 31, 2020
  • 1 reply
  • 1 view
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1 reply

Level 5
July 31, 2020

Hi there, 

 

I can see how time-consuming it is to get error messages. It's important you're able to experience the full benefits of using QuickBooks and I'll be glad to help with that. 

 

First, I'd like to start off by clearing cache and cookies on your browser. Clearing cache and cookies is an effective troubleshooting method for fixing minor browser issues. You can do this by following the steps in this article: Clear Cache and Cookies. Give this a try and let me know what happens.

 

For further assistance, I recommend reaching out to our support team using this link here. One of our agents will be able to share your screen and take a closer look at your account. Let me know if you have other questions by leaving a comment below.