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February 21, 2024
Question

My General Journal keeps multiplying twice or more

  • February 21, 2024
  • 1 reply
  • 1 view
Some of my general journal entries are doubled or tripled. How do I prevent this?

1 reply

Level 6
February 21, 2024

Hello kknightbookkeepi, 

 

Thanks for joining the Community. It's important you're able to create journal entries without running into issues. Rest assured, I'll be happy to give you a hand so you can get back to doing what you enjoy. 


When it comes to journal entries, I recommend making sure your entries don't result to the multiplication you're experiencing. Here's a helpful article that shows you how to: Create journal entries in QuickBooks Online. In case you're experiencing browser-related issues, I suggest clearing cache and cookies. Clearing cache and cookies is a great way to clean your browser allowing it to work more efficiently. Here's an article that shows you how to do that: How to clear cache and cookies.

 

Let me know if this info helps. I'll be one message away in case you additional further assistance.