The journal entry I entered in Quickbooks is credit but it appears to be debit in match transactions. How to resolve this?

Hey there jennifer-cottage,

Welcome to the Community! Thanks for reaching out to us here. QuickBooks Online is a great tool able to help keep your books balanced. I would be happy to provide some information. 

There are two sides to Journal entries, debit and credit. If you're only seeing the debit, it may be because you're categorizing transactions from the account selected in the Journal entry for the Debit side. The Credit will appear in the associated bank account that they moved the money to. Here is a helpful guide about creating Journal entries. 

If you require additional assistance, I recommend reaching out to the support team outside of the Community. They'll be able to verify your account details in a secure setting, as well as view your screen to better assist you. You can reach them by following one of these methods:

Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
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If you have any other questions, feel free to reach out here.