Being able to print your reconciliation report is important for your records. You'll always have a copy available, and it's our goal to make this as streamlined as possible. Based on the issue you've described, it's most likely a browser or app-related error. Try using a different web browser. If the alternate browser works, check out this great article to learn how to clear temporary internet files: Clear cache and cookies to fix issues when using QuickBooks Online
If you receive the same error in multiple browsers, choose from the following methods to get in touch with an agent. They'll be able to take a closer look, and investigate the root cause of this issue.
Phone and Chat: ClickContact Us to learn how to reach phone and chat support.
Schedule a Callback: click (?)Help in the upper right > click Contact Us > explain your situation > click Let's Talk > choose Get a callback (Note: Callback hours are the same as regular phone hours.)
Social Media: Facebook, Twitter, and Instagram from Monday to Friday between 9 a.m. and 8 p.m. ET
Don't hesitate to reach out! These reports are saved in QuickBooks Online, but I want to make sure you're able to save a copy.
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