Why does a transfer between accounts not show as a deposit on my profit and loss statement

Hi lisa-dkg-sympati,

It's nice to see you in Community.  Welcome!  QuickBooks Online includes your total revenue for a specific period.  It's essential that your information reflects your business accurately.  I'd be glad to help!

When you create a transfer, it's recorded as a single transaction that affects both accounts.  When the incorrect accounts are recorded, you'll need to make the necessary changes to keep your accounts aligned.  I suggest following this link to ensure you record the transfer accurately, so it has a positive outcome on your books.  However, your time is valuable and I recommend contacting our Customer Care team for personal assistance, so you can complete your QuickBooks goals without delay!

If you have any other questions, feel free to reach back out.  We would be happy to assist!