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May 19, 2022
Question

CANNOT CHANGE DETAILS TYPE IN ACCOUNTS IT WILL NOT ALLOW ME TO SAVE CHANGES

  • May 19, 2022
  • 1 reply
  • 1 view
all others are ok, this particular one has a different 'detail type' not sure why but it means it is not showing up in the right place - help greatly apprecaited

1 reply

Level 13
May 19, 2022

Hi userc-connaughto-4ct, thanks for your post - are you receiving any specific error when saving the changes? To check for any cache issues which may be causing this, please try accessing your QuickBooks via an incognito browsing window (press Ctrl + Shift + n in Chrome or MS Edge, or ⌘ + shift + n on a Mac device) 👩‍💻