Congratulations on your first post in the Community! I'm here to help and share some information about the Chart of Accounts in QuickBooks Online (QBO).
To start, may I know what account are you trying to change or edit in the Chart of Accounts? Also, are you getting any error messages? Any additional information will help me provide the best resolution for your concern.
In the meantime, try signing into your QBO using a private browser (incognito). This will help us check if this is a browser-related (cache and cookies) issue.
Here's how:
Press Ctrl + Shift + N (Google Chrome).
Ctrl + Shift + P (Firefox).
Control + Option + P (Safari).
Once logged in, go back to the Chart of Accounts and try to change or edit an account again to double-check. If it's successful, return to your default browser and perform a clear cache to refresh the system. However, if the issue persists, try using other supported browsers.
You may also check out these articles for more information about managing the Chart of Accounts in QuickBooks: