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New Member
September 14, 2026
Question

How can I match a CIS credit note to fully credit an existing CIS invoice including the CIS element?

  • September 14, 2026
  • 1 reply
  • 15 views
I have a CIS credit note to fully credit an existing CIS customer invoice but the Receive Payment method of matching them excludes the CIS element so they are not fully matched. What should I do?

1 reply

QuickBooks Team
September 14, 2026

The standard credit note process in QuickBooks Online applies the credit only to the non-CIS portion of the invoice. Since CIS invoices track the deduction separately, I recommend consulting with an accountant for further guidance.

 

They can help you account for the CIS Suffered amount and ensure that everything complies with your specific tax and reporting requirements.

 

Please Reply below if you have further questions. I'm here to help.