I cant seem to custom my profit loss dates for the financial year it has reset from 1st january so my figures are incorrect

Hi there, Darren.

To better assist you, could you please let me know if you’re seeing a specific error message when attempting to adjust the date range on your Profit & Loss (P&L) report? Having this information will help me determine the best solution for you.

QuickBooks Sole Trader may occasionally encounter issues related to report updates due to factors like an unstable internet connection, multiple open browser tabs, or accumulated cache in the browser.

To troubleshoot, we can start by refreshing your page or pressing F5 to clear any minor browser issues. It also helps to ensure you have a steady internet connection and to close any unnecessary browser tabs. To give the system a fresh start, log out of your account and then log back in. You can also switch to a supported browser, such as Google Chrome, which helps everything run more smoothly.

I’ll keep an eye on this thread if you have additional concerns. Don’t hesitate to click the Reply button below.