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October 23, 2023
Question

I have an issue wwith previous reelrolment date which is inncorect and unamendable who do I contact

  • October 23, 2023
  • 1 reply
  • 0 views

MY previous reenrolment date is wrong and I can not amend it myself 

who do I contact 

1 reply

Level 14
October 23, 2023

Hello Dagna2309, thanks for posting on the Community page, If you want to change the enrolment date you will need to delete payroll back to when the employee started and correct this then run the payroll forward again. If you are unsure how to do this, you can contact our Live Support team and you will be able to set up a screenshare with the agent on the phone.