I tried to log on and it says I need to up date payment what I. Done and still won’t let me do anything

Thank you for contacting us, aquatech-ltd.

You'll get the update payment message when your QuickBooks trial has ended. What you need to do is enter the payment information so you can continue using the system.

Let me guide you through the steps:

1. Click the Gear ⚙ icon at the right op.
2. Select Account and Settings under Your Company.
3. Select Billing Subscription.
4. Click Edit ✎ beside your payment method.
5. Enter your card info.
6. Make sure the address in QuickBooks is the same as the one on your card statement.
7. Once everything’s good, click Confirm card or Save.

If you have subscribed through the app store, please follow the steps below:

Google Play (Android)

1. Open a web browser.
2. Sign in to your Google Wallet account, then select Payment methods.
3. Find the card you want to update, then select Edit.
4. Make the necessary changes, then select Save.

App Store (iPhone or iPad)

1. Go to your device’s Settings menu, then select iTunes App Store.
2. Select your Apple ID, then View Apple ID.
3. Enter your Apple ID password.
4. Under Subscriptions, select Manage.
5. Select your QuickBooks Online subscription, then make the necessary changes.

To learn more about managing your billing information, feel free to read through this article: How to update your subscription and billing details.

Should you need anything else with your account, please leave a comment below. I'm always around to help you out.

I updated my payment info 24 hours ago and still can’t log in! This happens about every 2 weeks and is starting to get silly.