At first the money got in to the QuickBooks but than I transferred with a help from your customer service and did receive the money

Thank you for letting us know, Esty.  

May I know the challenge/s you've encountered as you used QuickBooks Online at that time and how our representative was able to help you? 

Feel free to let us know in the comment section regarding your previous concern or if you have other information to share. The Community will always be right here to help.