Built Assemblies Reverted to Pending Builds When Paying an Invoice
I recently received a delivery of finished goods from a manufacturing partner. After performing an item receipt for the goods I then build the assemblies into our warehouse, and then hand off the invoice to our AP department where they convert the Item Receipt to a Bill to be paid. In this instance AP received a pop up window stating that "Creating or modifying this transaction will cause one or more builds to become pending." The options were to either Mark Pending or Cancel. AP chose to Mark Pending, which then moved my finished built assemblies into Pending Build status. As a result, other builds using these goods were then marked as pending as well. I attempted to get help via phone and screen sharing to figure out what would cause this to happen but they were unhelpful. Since then I deleted the original build, and also had the bill voided. I basically attempted to start from the beginning in an effort to problem solve. Unfortunately, after I redid all the steps, AP received the same message.
Rather than attempt another frustrating call with Intuit Tech Support, I am posting here to see if there is a solution to this issue. I searched the existing forums, but have not found anything similar to what I am experiencing. Hoping some light may be shed on this.
Thanks