Hello Sue,You can pull up the Transaction List by Customer report, and customize it to show the credit memos only. Here's how:Go to Reports. Choose the All Reports tab.Go to Review Sales.Select Transaction List by Customer.Click Customize.Click the arrow next to Filter.Click the Transaction Type drop-down arrow, then choose Credit Memo.Click Run report.I have attached a screenshot for your reference. Let me know if you need something else. All the best!

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Can I generate a credit memo report to track all credits in the account? Thanks! Sue

Forum|Forum|7 years ago
October 16, 2018
3 replies
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QuickBooks Online

Best answer by Kristine Mae

Hello Sue,

You can pull up the Transaction List by Customer report, and customize it to show the credit memos only. Here's how:

Go to Reports.
Choose the All Reports tab.
Go to Review Sales.
Select Transaction List by Customer.
Click Customize.
Click the arrow next to Filter.
Click the Transaction Type drop-down arrow, then choose Credit Memo.
Click Run report.

I have attached a screenshot for your reference.

Let me know if you need something else. All the best!

Kristine Mae

Answer

Moderator

Hello Sue,

You can pull up the Transaction List by Customer report, and customize it to show the credit memos only. Here's how:

Go to Reports.
Choose the All Reports tab.
Go to Review Sales.
Select Transaction List by Customer.
Click Customize.
Click the arrow next to Filter.
Click the Transaction Type drop-down arrow, then choose Credit Memo.
Click Run report.

I have attached a screenshot for your reference.

Let me know if you need something else. All the best!

Bluemanta

How can I add totals to this report? Is there similar report with totals?

K

KennethA_

Thank you for reaching out to us, @Thupten.

I'll be happy to help you with your concern related to the Reports.

Yes, you're correct, it is under All Sales.

You can locate credit memos on the list of transactions customer detail page.

Here's how:

1. Select Sales.

2. Choose Customers.

3. In the list, select the Customer you'd like to print the credit memo for.

4. In the Transaction List you can view the credit memo.

5. Click the memo to open it.

6. Select Print or Preview.

You can also check this article: Run reports in QuickBooks Online for more information about reports.

We're always here in the Community to help if you have other questions related to QuickBooks. Stay safe!

W

WhitneyGreenTree

I'm able to see the credit memo and open balance, but how do I see all of the transactions that they've used their credit memo towards?

L

lcdexcavation

Can this report be generated for vendor bills to see what vendor credits are applied to which bills when paying bills?

K

Kevin_C

Moderator

I admire you for joining this thread, @lcdexcavation. I'll make sure you can run the report that shows the applied bill payments to bills or credits in QuickBooks Online (QBO).

Yes, we can generate a Bills and Applied Payments report. Let me guide you through:

Go to the Reports menu.
Scroll down to the What you owe section and look for Bill and Applied Payments.
You can also type in the name of the report in the Find report by name search bar to easily find it.