Delete invoice no longer offered as an action

I can see how the benefit of being able to delete invoices would aid you in managing your QuickBooks Online (QBO) account, Abbey. Let me share some information about the delete option.

You're unable to delete the invoice in QBO when trying to manage your account. On our end, I was able to delete the invoice. For now, I suggest troubleshooting and using a private window to help find the problem, since it won't save any extra files. Sometimes, browsing data can build up and stop you from deleting invoices.

Here's how to do basic browser troubleshooting:

1. Try using a private or incognito browser.
2. Restart your browser, and clear your browser's cache.
3. Then add Intuit as a trusted site.

To open an incognito window, you can follow these keyboard shortcuts:

• Press keys: Ctrl + Shift + P (Mozilla Firefox & Microsoft Edge browser)
• Press keys: Ctrl + Shift + N (Google Chrome browser)
• Press keys: Command + Shift + N (Safari browser)

Feel free to explore this article for more information on how to delete invoices and other transactions: How to void or delete an invoice or other transactions.

For future reference, you'll be able to find more information about reconciling accounts in the following article: Reconcile an account in QuickBooks Online.

Feel free to reach out if you have any further questions regarding your invoices or any other related issues in QuickBooks Online. We're here to assist you anytime.