Fraudulent activity what do I do?

please help me

Welcome to the Community, BobbiJo042580.
 

Initially, I'd recommend confirming if the emails you're receiving are phishing, spam, spoof, or hoax emails. Suspicious emails can sometimes be a scheme to get you to share personal information. These scams come in different forms, but often can look convincing.
 

Here's a few things you can check to confirm if an email came from Intuit:
 

• Intuit will never ask you for personal info in an email. If you're receiving an email asking for personal details, it's not from Intuit.
• Any link Intuit sends in an email will always be for an Intuit.com web address.
• Intuit emails will always come from an email address ending with "@Intuit.com" or "@e.Intuit.com".

If you're still not sure whether the email's from Intuit or not, you can review our security notices for information about known suspicious emails reported by Intuit customers.
 

You can also report suspicious emails from the Intuit Online Security Center. You'll have to go to Go to security notices, then select Report a suspicious email to file a report.
 

I'd also recommend reviewing our online security tips to help you keep your personal/business info safe.
 

Please don't hesitate to send a reply if there's any additional questions. Have a lovely day!

Thank you for bringing this to our attention, Jake.

I'm here to help and provide insight about fraud in QuickBooks Online (QBO).

I understand how important this is, and I want to make sure we resolve it as quickly as possible. Firstly, it's important to verify certain things to identify any fraudulent charges within QBO. There are various types of scams, but they often appear quite convincing. Here are a few signs to watch out for if you're uncertain whether an email is from Intuit.

• We’ll never ask for your personal info in an email.
• Our emails will always come from an email address that ends with @intuit.com. This includes @e.intuit.com.
• Any link we send you in an email will always be for an intuit.com address.

You can check this page to guide you more and prevent fraudulent activities inside your company file: Identify suspicious activity, phishing scams, and potential fraud

Moreover, as this involves checking your account details, which is beyond the scope of what can be done in the Community space, I recommend contacting our support team. They will securely access your account and provide possible solutions to address your concern.

Here's how to reach them:

1. Go to the Help menu.
2. Hover to the Search tab, then click Contact Us.
3. Type in a short description of your issue and concern in the box provided.
4. Click Continue.
5. Select the Chat or Callback option.

You can contact us from Mondays to Fridays, 6 AM to 6 PM PT.

I'll also add this article in case you would like to update your company's information: Change your business name, contact info, or EIN in QBO

In case you have any follow-up questions regarding fraud or anything else related to QuickBooks, feel free to ask me. I'm always here to help you, Jake.