Hi there, 91303. It seems like you have already contacted our Customer Care Team regarding a money-back guarantee for purchasing QuickBooks products.
In most cases, If you have an annual subscription to QuickBooks Online and it falls within 60 days of the purchase date, you are entitled to a refund under our satisfaction guarantee. We prioritize customer satisfaction and are committed to ensuring that you are completely satisfied with your subscription. There are some exceptions, so check our return policy for details.