How can I record a stop payment from a customer?

We'll have to create a credit memo or process a refund to reverse the payment, treasurer-wiscas. I'm here to ensure you can complete this task on time.

To enter the credit memo:

1. Open your company and head to the + New menu to select Credit memo.
2. Choose the customer's name from the Customer dropdown,
3. Key in the credit memo details and enter a negative amount for the stop payment.
4. Click the Save and close button.
   
   

For additional information, click on this link: Create and apply credit memos or delayed credits in QuickBooks Online.

In case the check has already been deposited, record a refund entry in your company. See this article for detailed instructions: Record a customer refund in QuickBooks Online. From there, choose the process that best fits your situation.

Furthermore, click each link below if you need guidance on how to handle a customer's bounced checks and other sales-related activities:
 

• Record a bounced check using an invoice in QuickBooks Online
• How to record customers' bounced checks using Accounts Receivable
• Sales and customers
  
  

Keep us posted if you need additional assistance tracking and managing your sales transactions. We're always here to help you out.