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April 12, 2024
Solved

How can we send a customer a request/link, without sending an invoice, to just add their ACH/CC information?

  • April 12, 2024
  • 3 replies
  • 78 views
No text available
Best answer by ErwinQ

In the meantime, this is not possible in QuickBooks Online, Yaniv.

 

To proceed with the payment process, you are required to generate an invoice for the customer. However, please note that we are unable to provide a link to the customer for entering their credit card information. Therefore, they'll have to manually enter the required details in QuickBooks Online.

 

I've included some articles that are useful for you in managing your transactions for future reference.

 

 

If you have any questions or need further assistance about managing your customer transactions, feel free to visit this page and add comments. I'm here to help. Have a great day!

3 replies

ErwinQAnswer
April 12, 2024

In the meantime, this is not possible in QuickBooks Online, Yaniv.

 

To proceed with the payment process, you are required to generate an invoice for the customer. However, please note that we are unable to provide a link to the customer for entering their credit card information. Therefore, they'll have to manually enter the required details in QuickBooks Online.

 

I've included some articles that are useful for you in managing your transactions for future reference.

 

 

If you have any questions or need further assistance about managing your customer transactions, feel free to visit this page and add comments. I'm here to help. Have a great day!

New Member
February 9, 2026

Can the original poster not use Intuit GoPay to accomplish the task?   You do not have to send an invoice to the customer to get payment.

 

QuickBooks Team
February 9, 2026

Hi there, @LDO.

 

I noticed that you've posted a duplicate question that my colleague, ZackE, has already addressed. If you haven't checked the original response yet, you can access it via this link: https://quickbooks.intuit.com/learn-support/en-us/payments/gopay-send-customer-a-link/01/1599568#M63494.

 

If you need further clarifications, feel free to leave a comment below. We'll assist you promptly.