To add a PO number on the customer's packing slip, you can create a custom field on the invoice template. Then, enter it manually before printing the packing slip.
Here's how:
Click the Gear icon at the top.
Under Your Company, click Custom Form Styles.
If you already have an invoice template, click Edit in the far right.
If not, click the New style button in the upper right-hand corner and select Invoice.
Click the Content tab.
Click the header of the template.
Below the Display section, click the +Custom field link.
Check the box to add the custom field and name it PO Number.
Click Done.
I've added screenshots too.
Please leave a reply if you have more questions. Thanks.
I tried to update my invoice template using the steps below to add a customer PO number but I don't have the option to add custom fields. The +customfield option does not appear on my invoice template after I click on the pencil icon in the header of the template.
How can I get the custom field option on my invoice template? Is there another way to add a customer PO number to my invoice template?
It's my priority to help you add a customer's PO number to packing slips. Let's get this sorted out.
Let's perform basic troubleshooting steps to check whether this has something to do with your browser. You can use an Incognito browser or a new private window.
Here's how to open a private window in different browsers:
Google Chrome: press Ctrl + Shift + N.
Mozilla Firefox: press Ctrl + Shift + P.
Internet Explorer: press Ctrl + Shift + P.
Safari: press Command + Shift + N.
If you're able to add the PO number using your private browser, let's go back to your regular browser and clear its cache.
You know where to find me if you have any other questions. Have a good one.
This feature should be added to the packing list that is printed from the Sales Order page. In my business, we don't invoice the customer until they receive the product. A sales order confirmation is first sent to them, then when they receive it, we invoice them. Since we're dealing with NET 30, their 30 days doesn't start until the product is received. At least add an option/custom field to the packing slip printed from the sales order.
I attempted to add the PO Number as a custom field and enabled Print on form, but it isn't appearing on the printed packing slip. This seems to be a current product limitation.
I recommend submitting a Feedback to our Product Engineers for consideration. Go to the Gear icon > Feedback, enter your suggestions, and click Next to submit.
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