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jerrypotc
July 9, 2021
Question

How do I change my ship to address on my PO's?

  • July 9, 2021
  • 11 replies
  • 227 views
How do I change my ship to address on my PO's?

11 replies

LollyNino_CQuickBooks Team
QuickBooks Team
July 9, 2021

Hi there, @jerrypotc. 

 

Thanks for joining us here in the Community. Let's get this address concern sorted out for you.

 

You can change the default billing address by going to the Company settings under the Address section. There you can update and check the Same as company address box to make sure the PO uses this information as your shipping address.

 

Here's how:

  1. Select the Settings icon on the top right.
  2. Choose Account and Settings.
  3. Go to Company settings and then click the Pencil icon on the Address section.
  4. Check the Same as company address box.
  5. Click Save.

This way, you can update your company shipping address seamlessly.

 

I'll add this video article as your reference on how to update company information in QuickBooks Online: Edit company settings in QuickBooks Online.

 

Additionally, you can reference this article as your guide in creating purchase orders and apply it to a transaction: Create purchase orders in QuickBooks Online.

 

Please know that the Community is always available for you if you need further assistance. Take care always, @jerrypotc. 

Sam12324
August 13, 2022

Thank you, I followed the instructions and when to edit my address in the company settings. However, this does not seem to be the address that is coming through on the PO in the ship to field. Few reasons I can tell

- My state is selected as "Texas" but on my ship to address it appears as 'TX'  

- there is no place for me to select my country, but on my ship to address is appears as 'US'

is there somewhere else to change to ship to address?

 

Overall I desperately want to edit the entire layout of the PO but I cant seem to figure out how to 

 

Charies_M
Level 9
August 13, 2022

Thanks for the additional details, Sam12324.

 

Let me share about the shipping to feature and how Purchase Order (PO) works in QuickBooks Online (QBO).

 

First, I'd like to address your concern about editing the entire layout of PO, this option is unavailable. QBO only allows customizing invoices, estimates, sales receipts and other sales forms. You can only add custom fields, customize transaction number and enter a default message on your PO.

 

In line with that, QBO uses a default format for PO's. The system enters shipping to information base on the details entered in the Company Settings.

 

You'll want to consider looking for a  third-party application that can help customize shipping to address on your PO.

 

We have QuickBooks App Center that you can visit to look for a third-party application that's compatible with QBO.

 

Another way is the Find Apps feature in your QuickBooks. Here's how:

 

  1. Select Apps from the sidebar menu.
  2. Go to the Find Apps tab.
  3. Enter a keyword in the search bar or click the Browse category button to filter the results.

You might be interested in learning more about customizing sales transactions through this article: Personalize invoices, estimates, and sales receipts.

 

The Community is always open if you have follow-up question while managing your PO's. Have a nice day.

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