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December 1, 2020
Solved

How do I change the address which shows on my invoices?

  • December 1, 2020
  • 2 replies
  • 103 views
No text available
Best answer by Adrian_A

We can change the address on the invoice page, traceyb.

 

Let me guide you with these steps:

 

  1. Select Invoices on the left pane.
  2. Click the Edit work info hyperlink.
  3. Enter the address.
  4. Click Save.

 

If you want to let your customers pay the invoice online, you can check this reference: Take and Process Payments.

 

I'm just a post-away if you need help on taking payments online.

2 replies

Adrian_A
Adrian_AAnswer
Level 8
December 1, 2020

We can change the address on the invoice page, traceyb.

 

Let me guide you with these steps:

 

  1. Select Invoices on the left pane.
  2. Click the Edit work info hyperlink.
  3. Enter the address.
  4. Click Save.

 

If you want to let your customers pay the invoice online, you can check this reference: Take and Process Payments.

 

I'm just a post-away if you need help on taking payments online.

September 7, 2021

What left panel?

This is for the desktop 2021 version?

Level 8
September 7, 2021

Thanks for joining the thread, @1Bob4Money. The answer shared by my colleague is for QuickBooks Self-Employed (QBSE).

 

I can share a few steps to change the address that shows in your invoices (QuickBooks Desktop 2021).

 

Here's how:

 

  1. You can go to the Company menu and then select My Company.
  2. From there, click the Pencil icon on the upper part of the Company Information window.
  3. Change/Enter the Address section and then hit OK to update settings.

 

Then you can verify that the invoice was emailed and read the correct details by the recipient.

 

Just in case you want to review the template in your invoices, you can check the send forms preferences. Make sure that you're in a single-user mode (click the File menu and then select Single-User Mode) and follow these steps:

 

  1. Click Edit at the top menu bar and choose Preferences.
  2. Select Send Forms.
  3. Go to the Company Preferences to choose the invoice template and then click Edit.
  4. Update the company address from there.
  5. Hit Save and then select OK.

 

I've added a resource to learn more about customizing your email templates: Create custom email templates in QuickBooks Desktop.

 

You'll want to know the solutions when you encounter a few hurdles with personalized templates, feel free to read this information: Fix common issues when you use and customize templates.

 

I've got you covered anytime. So if you have other questions about customizing or including some details in your invoice, you can place a comment below. Stay safe and healthy!

June 27, 2025

No matter what I do, my old address (which is now embarrassing) keeps showing up in my new invoices. I've changed the address over and over in "edit work info" link, yet it still puts the old address in there. Nothing in my Quickbooks online settings has my old address! so where does it get that address from? This is very annoying. 

This definitely hurts my business if my clients think I conduct business where I no longer live. I will cancel my subscription if I can't fix this.