How do I get my customer and services list back?

Welcome to the Community space, @userhappytailspetcar.

I understand how crucial it is to get your customer and services list back, and I'm here to help you resolve this matter.

I've looked into our system and confirmed that there's an ongoing investigation about missing items. Rest assured our dedicated product engineers are diligently working to address these concerns at the earliest opportunity.

If you haven't already, I recommend reaching out to our support team so that you can be included in the list of affected users. This will help our engineers assess the scope of the issue and keep you informed via email updates once it's resolved.

Here's how: 

1. Sign in to your QuickBooks Online company.
2. Select Help (?).
3. Select either tab to get started:

• Assistant: Get quick, personalized answers. Select a suggested option, or type a question or topic you need help with. If you decide you need further help, you can still Talk to a human.
• Search: Search the QuickBooks Online knowledge base directly, or select Contact Us and choose a way to connect with us:
  • Start a chat with a support expert.
  • Get a callback from the next available expert.

You can also add the product and service to your invoices, sales receipts, expenses, and other sales forms. You can also track it on your financial reports.

While we work on resolving this, I kindly ask for your patience and understanding as we work towards a resolution that aligns with your needs. Stay safe!