I need to reactivate several inactive accounts, but I don't have/see a gear icon to accomplish that. I have tried right clicking with no option for activate either. I'm using QB Desktop Pro 2020. Please help me.
Allow me to help you with reactivating your account in your chart of accounts in QuickBooks Online (QBO).
First, I'd like to understand your specific situation a bit better. Are you experiencing the same issues that have been discussed in this thread regarding account reactivation in QBO? If so, that's a great starting point. We have several helpful workarounds that my colleague has already shared here.
If you've already attempted these solutions and you're still encountering difficulties. In that case, I highly recommend you contact our QuickBooks Support team. They can set up a screen-sharing session to provide you with personalized, real-time assistance, making it much easier to identify and resolve the issue efficiently.
Feel free to revisit this thread in order to let us know where you're at in the process. We're here to help and want to make sure you get your account up and running smoothly again. Looking forward to hearing back from you.
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