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June 13, 2024
Question

How do I update the email address the Bill Pay confirmations are being sent to? Not the vendor email, but the internal email.

  • June 13, 2024
  • 1 reply
  • 3 views
We recently switched from Bill Pay by Melio to QB Bill Pay and the payment confirmations are going to the company CEO, how do we update the email address they are being sent to?

1 reply

Level 8
June 13, 2024

Good morning, @jsweet@clarossol

 

Welcome to the Community! 

 

To clarify, is the company email listed in the settings of the QuickBooks Online account the same as the email address you'd like to change? If so, I recommend changing it to the one that you'd like for notifications to be sent to. 

 

Here's a guide that can provide you with some additional information about QB Bill Pay

 

Feel free to come back and let us know if that resolved your issue. I'll be waiting for your response!