How to remove multistate charges from my billing : Multistate Support Surcharge***: $24.00 i am using only one state now

Hi there, sramaraju.

Allow me to share some information about multistate charges.

If you don't have any filing requirements for other states, you'll have to change the primary work location state of your employees. This way, the program will recognize that you're not filing taxes for the other states. I'll show you how:

1. Click Payroll from the sidebar menu, then go to the Employees tab.
2. Choose the appropriate employee.
3. Select the Edit icon on the Profile section.
4. Edit their address.
5. Choose Done to save changes.

Once done, you'll need to deactivate your work location in the other states so you will no longer be charged for the multistate support fee.
 

1. Select the Gear icon.
2. Choose Payroll Settings.
3. Under Business Information, select Work Locations.
4. Choose the work locations you want to deactivate.
5. Check the box for Mark a work location inactive if you no longer have employees at this site. 
6. Click Save.

For more details about this topic, you can read this guide: About multistate employment payroll situations.

To help you track where your company stands in terms of employee and payroll expenses check this article: Run payroll reports.

Don't hesitate to visit us again with all of your QuickBooks-related concerns and questions. The Community is always here to help you succeed.

My one out of state employee was terminated on May 28, 2021.  Can i stop the multi-state charges now, or do I need to wait until year end for tax purposes?

I have a client that has used QBO since March of 2020.  They have one employee that lives in a neighboring state and have no withholding or filing requirement with that state.  They have been charged multi state fees from the start.  We have been refunded those charges occasionally and always promised it will be fixed and to date it has not.  I have spent countless hours with support trying to get this fixed.  Now I have two more clients in the same situation and cannot get any help with this.  I am so frustrated!!  We are 15 mile from the boarding state and employing someone from the neighboring state happens so often.  Come on QBO get this figured out!