Question
I bank with Quickbooks checking, and I have lines missing from a statement. I’ve certified this with quickbooks, but green dot doesn’t want to fix it. What do I do?
The transactions missing are a quickbooks deposit and the corresponding intuit transaction expense. When I asked green dot to audit the statement, the first person told me I was wrong. The second person just simply hung up on me. Quickbooks has verified twice now that what I’m seeing is accurate, but Greendot will not resolve the issue. Since it is a quickbooks branded account, there should be some sort of resolution.