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January 7, 2024
Question

I entered the expense to be paid with action "schedule payment". After being marked paid two entry actions appeared with view/edit with two different dates. Why?

  • January 7, 2024
  • 1 reply
  • 1 view
Do I delete the original bill?

1 reply

QuickBooks Team
January 7, 2024

I'm delighted to have you here today, @accounting-teome. Please know that I appreciate you for reaching out to us here in the Community space.

 

Before we begin, could you please provide more information? For example, you could elaborate on the duplicate entry that appeared when you tried to view or edit it and how it showed two different dates after being marked as paid. This additional information will certainly help us in offering a precise solution to your issue. Providing more details will enable me to investigate the root cause of this issue. Additionally, if you could provide a screenshot, it would greatly aid in our understanding of the situation.

 

I'm looking forward to helping you in the future. Reply with a comment below if you have queries about bill pay in QuickBooks Online. I'll be one post away if you need assistance. Have a nice day!