I HATE QUICKBOOKS COMPLAINTS

QB left a voicemail re renewing my subscription and so I returned the call only to learn that the fee had gone up from $500 to $900! Context: I've been a single user who bought into QB about 25 years ago. Other than upgrading to newer releases and incremental charges, that all changed 2 years ago when I found myself unceremoniously locked out of my company and essentially held hostage until I forked over $500... this a new extortion plan they'd developed for shareholders. What do you do? Call 911 "robbery in process" or do you pay? I paid. Fast forward to this past week... the new price is $900!!! I explain I'm a one man band, only use it for tracking expenses etc., he lowers it to $600 spends 10 minutes doing an interview... as if I was applying for a VISA... then closes with "an agent will confirm with you within 72 hours." Confirm what? I ask. Your purchase, he replies. Well... no one calls back but in the interim, several days later I attempt to update a few things but... FIND MYSELF LOCKED OUT!!!! I call, get the usual apologies, am assured $600 will be honored but Rashid has to approve something... well Rashid required remote access to my computer! I had to leave for a meeting, returning the screen says "Ready to go... just complete the purchase... " FOR $1,703.00 DOLLARS !!!!!!!!!!!! WHAT??? Unless you use it regularly it's already a very complicated package to use but as noted earlier, I bought in 25 years ago so have just dealt with it but... $1,703.00????? So I dial back to the "Sr. Whatever" who promised $600... he gives me an 800# for a higher authority... somewhere in the Philipines... who accomplishes nothing except bolsters my blood pressure... she transfers me to sales... back to India. That rep sticks to the $1,703.00. Of course he does... he's a sales rep. I'm through... time to find an easier system to transfer my data to.

I am RIGHT THERE WITH YOU!!!

I have never wanted to go back to the stone age, but now I think they did better on a CAVE WALL!!!!

This is by far the worst program i have ever tried to use.  Go ahead and waste and entire half day putting together an invoice or estimate, then go to lunch and when your screen times out now you lost everything you were working on.  Go ahead and enter a line item for an Invoice then go back and put what product or service it was just to have that delete your line item.  Just try to have an inventory item and watch the minions from hell laugh at you cause it will never be there when you want it.  Just try to do anything basic that was easy back in 2011 and have it take 3 F'n days for it to be wrong!!!   Dont forget its a double entry program so just couse you put in info somewhere it is not likely to show up where it needs to be.  Go ahead and try to have material billed to a job and think it may acutally show up or be able to be selected when you go to enter the customers name. ..... just try.... Just Try....  JUST FRICKIN TRY!!!!!