Let's ensure that we're on the same page in addressing your concern about paying through QuickBooks Online (QBO), @visualimpacttint.
Before we begin, I'd like to know if you're referring to receiving payments from vendors. If so, are they recorded as customers in your company file? Have you also encountered a specific error message or code during the process? This information would help me determine and provide you with the correct resolution.
On the other hand, if you're referring to paying your vendors through QuickBooks and are subscribed to QuickBooks Bill Pay, an option to pay them should be available.
However, if the issues you're having refer to an error when performing either of the scenarios above, I suggest performing browser troubleshooting steps. This could be caused by too many outdated internet files stored on your browser.
Let's begin by accessing your company file using a private window. A private window is a helpful tool for troubleshooting browser-related difficulties, as it won't preserve any history. The following are the keyboard shortcuts: