I've been trying to send invoices for 2 days. I keep getting a message that that service is currently unavailable and to try again shortly. Whats going on?

Hello, jeremy.

Let me share some troubleshooting steps to fix the issue so you can successfully send your invoices.

The issue you encountered may be due to a browser cache-related issue. Your browser saves files to load websites faster on your next visit. But over time, it'll get outdated, which can cause errors and performance issues using the program. To fix this, we can perform the basic browser troubleshooting steps.

First, you'll want to restart your browser. Then, open your company file in an incognito or private browser. You can use these keyboard shortcuts to launch a new private window:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Safari: Command + Option + P

If it works on the private browser, go back to the regular browser and clear your browser's cache. Then, see if you can send the invoice without the error. Otherwise, you can use another supported browser.

If the issue persists, I suggest contacting our QuickBooks Support Team. This way, they can further check on this matter and provide in-depth troubleshooting steps to resolve it. They can also create an investigation ticket if other users are experiencing the same.

Feel free to check this article for future reference in managing invoice payments: Record invoice payments in QuickBooks Online.

Please reply to this post if you have other questions regarding your sales transactions. I'll be happy to help you.