Question

Need to add a blank row (line) to Invoice & estimates to create a separation between line items. is this possible ? QBO 2019

Forum|Forum|7 years ago
January 4, 2019
11 replies
72 views

No text available

QuickBooks Online

Angelyn_T

Moderator

Hello, @NelsonDFS.

It's nice to have you here in the Community, I'd be glad to help you today.

If you're referring to adding a line in between the items when creating invoices/estimates, you may need to click on the last box/line under Product/Service. Let me show you how.

Go to the Plus (+) icon.
Select Invoice under Customers.
Fill in the necessary information.
Click on the last box/line under Product/Service to add a row.
Add the product/item and amount.
Click Save and close.

Let us know if you're referring to something else by adding a comment below, we're always here to help. Have a great day ahead!

L

lisa-redninja-ca

can you add a blank row without adding a date or 0.00?

Rustler

Level 15

@lisa-redninja-ca wrote:

can you add a blank row without adding a date or 0.00?

no you can not

C

chrisdan02

I agree this seems like an easy fix for Quickbooks and it would make an estimate or an invoice actually readable. There is one template that does put a line in QB online called Fresh, it puts the line in but with this template I can not do a summary of progress payments, I have to use the Airy New template to get the summery I'm looking for.

My fix is I made a new product or service called Line. Then I put in the description a bunch of underscores until I liked how it looked. Between every line item, I add the product or service called Line and I delete the 0.00 price to make it blank. Attached is how it looks. Not perfect but at least you can read it.

There is a glitch in the templates that need to be fixed. Separation lines need to be added to all the templates and I would suggest having an option to have alternating color line items. Also, there is a progress payment glitch on all the templates I've tried besides the Airy New template. GET ON THIS QB!

Y

yjjverhage

I have noticed that if you have the service date ON on your invoice then the blank lines indeed do get stripped away (and if you add text you have no control on where it appears as the lines get sorted by service date). I just add the service date in the memo now (in the note on Tsheets) and don't select the actual field on my invoices. This lets me add blank lines as well as text where I want them.

Account & Settings / Sales / Sales form contents / Service date : off

H

Hackmanj

It is January 23rd, 2021, and this is not implemented. Incredible that after so many years QBO doesn't have this extremely basic ability. If we add spaces, we want them, the auto compression "feature" is more like a bug. I was a very long time desktop user, I actually upgraded to QBO from Quickbooks 99! Believe it or not, there are numerous features in QB99 that the online product lacks. I would never go back, the convenience of the integrations, etc, are great, but can't you guys invest little in improvements?

P

Poolfessionals

its Feb 5 2021 What is going on over there at Intuit? why is this still an issue? Its bad enough your flagship product doesn't have the ability to do real customization to templates. @books11249 @quickbooksonline Please tell your community your excuse why this isn't fixed?

Have you ever tried to read a 3 page proposal when all the lines are squished together? Its not professional and cant send it to my potential new clients.

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Nick_M

Level 4

Good Morning, Poolfessionals.

Thanks for stopping by the Community this morning, I completely understand the frustration of the situation. At this time, the ability to make these changes aren't yet implemented into QuickBooks, because I can see how this would be a beneficial feature to you and many business owners like you, I'm going to suggest this be added in a future update to our product engineers. If you'd also like to submit feedback to the engineers yourself and explain the features you want added, you can do so following the steps found in this article.

If there's anything else I can do to help, feel free to post here anytime. Thanks and I hope you have a lovely day.

B

BigFootProductions

Maybe I’m missing something here, but what if you just want to insert a blank line in between 2 already existing line’s so that you can add a product or service?

katherinejoyceO

Level 9

Thanks for joining in, @BigFootProductions. Inserting a blank line in between 2 already existing lines to add a product or service is currently unavailable in QuickBooks.

For future reference, you'll want to create and upload your templates. Read through this article to learn more about the step-by-step process: Importing Custom Invoice Templates into QuickBooks Online.

Additionally. I'm encouraging you to visit our QuickBooks Online Blog site regularly to get the latest news and updates on our products and services.

I'm just here if there's anything else that you need help with. Take care!

B

BigFootProductions

Really? Isnt that ridiculous? I've been doing that for years in QuickBooks DeskTop by hitting ctrl + insert.

So if I nee to insert a line I then need to re-type the entire invoice??

T

Tesaccts

Seems like this issue has been going on for a long time. Quickbooks is pushing very hard to transfer as many customers as possible to their online platform. In doing this you would hope the the online version is just a good if not better than the desktop version. All we want to be able to do is add a blank line on the invoice, you would think that would not be a hard fix!!! Frustrating

M

mralastor

when is this going to be available? using QB online is getting really frustrating

R

russ13

This seems to be the most basic of any request. It seems more like extra code would have to be added to truncate blank lines. versus just letting them be. This seems to lean more on the side of laziness rather then an item they are looking at implementing. Actually, it seems more like a waste of code that should be easily removed. Either way seems far to easy of a fix to allow it to drag on so long which leads me back to simple laziness on QBO part. Feel this seems to be how they address most of the communities concerns and issues.

S

sandyrolt

I duplicate an Invoice as it has the same information for that item, but when I need to insert a row between it does not allow me to do so. Also you cannot use the arrow key for up or down. It's frustrating.

M

Mark_AG

Level 1

I understand how you feel about this situation, @sandyrolt. Rest assured, I'm here to guide you on how to manage this. Inserting a row between items in an invoice is possible by dragging an empty row line in between the items. However, arrow key navigation isn't available. I'll guide you on how to achieve this.

Here's how:

Edit the Invoice duplicate.
Select Add lines.
Drag the empty line between the items by dragging the nine dots button.

That's the best way to create a separation between line items. However, if you save or print the invoice, QuickBooks will automatically eliminate empty lines. For this separation line not to be eliminated, you'll need to add a description with any text in it. A negative symbol is the best option.

In the future, you can check out this article to learn how to print multiple sales forms in QuickBooks Online.

Let me know if you have other concerns about managing invoices. I'd be glad to help you anytime.

S

sandyrolt

Thank you so very much. I hope the Tabs or arrow work because I need to just change the amounts in a column, so I press the down arrows for each rows. I have a lot of Invoices for billing each week.

Thank you.

H

humbrachtplumbin

QBO is the worst software I've ever used. I hope EVERYONE stops using it. just going through this thread is enough to highlight the incompetence and you face at almost every feature of this product. It's garbage from the start and still is years later.

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MikeAllied

they just did an Update about 1 week ago. mind you last month i was able to add a line without the 0.00 now every blank line has this Stupid 0.00 and something quickbooks will compress spaces and make your Estimate/Invoices looks so junkie with everything jumbled together honestly this SUCKS @$$ your 2019 Desktop version was wayyyy better.

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RTF123

@MikeAllied Have you figured out a solution to this since you posted 3 weeks ago? I'm having the same issue since the update and I hate it! Even if you delete out the $0.00 on the line, it just adds back in when you save the invoice/estimate. I like to use blank lines to add separation between sections, and I like to add section headings or extra notes in the description box between other line items. I hope there is a solution soon but it seems unlikely judging by how many years ago this discussion was started.

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