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June 20, 2024
Question

On invoice sidebar, what does deposited mean? Opened/Sent/Viewed/Deposited is the progression. One does not deposit an invoice.

  • June 20, 2024
  • 1 reply
  • 57 views
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1 reply

QuickBooks Team
June 20, 2024

It's nice to have you here in the Community, suzannek1. Let me clarify the invoice status in QuickBooks Online (QBO).

 

The invoice status will show as deposited once the payment is deposited into your account. If the invoice was saved but not sent, it will show as not sent with the days until it's due.

 

Also, here are the different statuses of an invoice found in QuickBooks together with its meaning:

 

  • Sent: You emailed the invoice to your customer
  • Viewed: Your customer viewed the invoice. It includes any CC and BCC recipients of the email.
  • Paid: Your customer paid the invoice in full (expect 2-3 days for deposit).
  • Deposited: Your deposit should arrive in your bank within a few business days after payment.

 

To learn more about when QuickBooks deposits customer payments into your bank account, I'd recommend referring to these articles:

 

 

You can comment below if you have follow-up inquiries about the status of your invoices. I'm just around to help.