Skip to main content

Get 50% OFF QuickBooks for 3 months*

Buy now
Switch to QuickBooks and 70% off for 3 Months
May 25, 2026
Question

On the monthly standard report I am missing some credit amount.

  • May 25, 2026
  • 1 reply
  • 3 views

Im missing some clients on the report. How can check to make sure its in the correct place?

1 reply

QuickBooks Team
May 25, 2026

Could you clarify which report you are referring to? When you mention missing credit amounts and clients, are you saying that these credits exist in the system but are not shown in the report?

 

One possible reason the credit amounts do not appear in a standard monthly report is that there are no transactions involving the client you want to check during that period. Additionally, the way you filter the reports may affect the results.

 

In the meantime, I can suggest a report that will help you find your client and check their credit amount. Just go to the Reports menu and search for Transaction List by Customer. Adjust the reporting period, click the Customize button, hover over Columns, and add Open Balance.

 

Please leave a reply below if you need further assistance.