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August 16, 2025
Question

one of the sub income accounts from my chart of accounts is not showing up in my P&L despite it being used in several transactions. i cannot figure out how to resolve.

  • August 16, 2025
  • 1 reply
  • 1 view
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1 reply

Level 9
August 16, 2025

There can be several reasons why an income account isn't appearing on your P&L despite being used, v_ivey. Let's start by confirming a few details.

 

Let's review your Chart of Accounts setup. If it is set up incorrectly as an asset or liability account, it will not display in the P&L report because that report only includes income and expense accounts. Once you've confirmed this, you can change the account to the appropriate income category. Here's how:

 

  1. Go to the Chart of accounts, select the account.
  2. Click the View register dropdown and choose Edit.
  3. Modify the account and ensure to select the correct Income account.
  4. Hit Save to complete the process.

 

Then, review the transactions to confirm they have been posted to the account correctly.

 

Also, ensure the transactions for this sub-income account are within the date range of your P&L report. If they're outside the selected period, they won't appear. And double-check that no filters are applied that may exclude this account or its transactions.

 

Are you familiar with our QuickBooks Live Expert Assisted team? They are great at streamlining how you manage entries and oversee your financial activities. I recommend exploring their services, and their assistance could significantly enhance your accounting experience.

 

If you have any more questions, don't hesitate to reach out, and we're here to help you every step of the way.