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September 16, 2025
Question

Payroll Client Ready

  • September 16, 2025
  • 1 reply
  • 6 views

In Quickbooks Enterprise Solutions Accountant 24.0, why are Client Ready Payroll exported Excel reports generating with "EP4A EIN: 00-3000031" in the Header?

1 reply

Moderator
September 16, 2025

Thanks for joining the Community, Champion BK.

 

Since exported payroll reports are showing a "EP4A EIN" message, I'd recommend getting in touch with our Customer Care team. They'll be able to pull up your account in a secure environment, conduct further research with you, and create an investigation ticket if necessary.

 

They can be reached while you're signed in.

 

Here's how:
 

  1. In the top menu bar, go to Help, then QuickBooks Desktop Help/Contact Us.
  2. Use your Search questions, keywords, or topics field to enter a question or topic you need help with.
  3. Select Contact Us.

 

Be sure to review their support hours so you'll know when agents are available.

 

Please feel welcome to send a reply if there's any additional questions. Have a great Tuesday!

September 16, 2025

I had so hoped I wouldn't have to deal with the down time of reaching out to support but thank you for your reply.