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G
GSD_user
July 8, 2025
Question

QBO looping through expense categorizations

  • July 8, 2025
  • 1 reply
  • 0 views

Randomly, QBO is now stuck in an infinite loop whenever I view any vendor or if I try to view my Expenses. The screenshot is just a still image, but imagine it cycling through showing the "Expense categorized..." banner endlessly. I've tried dumping cache, clearing cookies, incognito, different browsers and still the same thing. It's rendered the platform nearly useless. It's extremely frustrating how glitchy this platform is. Any suggestions on how to unstick this?

1 reply

A
AljhonCQuickBooks Team
QuickBooks Team
July 8, 2025

Thank you for trying the basic troubleshooting steps to fix the issue, GSD_user.

 

Since the problem still persist, it’s best to reach out to our Live Support team for further investigation.

 

To contact support:

 

  1. Click the Help (?) icon at the top-right corner of your QuickBooks dashboard.
  2. Select the Search tab, type your issue, and click Contact Us.
  3. Choose your preferred method to connect with us.

As a workaround, you can access the Transaction List by Vendor report to view your expenses. Go to the Reports tab, search for "Transaction List by Vendor," and apply filters if needed before running the report.

 

If you have additional questions or concerns, feel free to reply to this thread.

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