recently purchased a new desktop and i am having issues emailing invoices to customers. attaching an invoice. when i create an invoice my created invoice format isnt showing on screen.

May I ask what version of QuickBooks Desktop you're currently using? If you are using the Enterprise version, we can check your default template settings by navigating to the Edit menu.

Here's how:

1. Go to the Edit menu, and select Preferences.
2. Inside Preferences, select Send Forms.
3. Then you can see My Preferences and the Company Preferences settings.

You can check this article and find out how to upgrade or update your software to keep using QuickBooks Email and get the latest features and fixes: Make sure your QuickBooks Email service continues to work.

For future use, you can refer to this article to learn how to customize your sales forms and include specific information: Use and customize form templates.

If you need further assistance in managing your sales form, feel free to click the reply button. I'm always here to help.