Managing customer invoices is crucial to ensure real-time tracking of your transactions, lisaforcms. Let me provide detailed information on your sales entries.
In QuickBooks, overdue invoices will have an "orange" exclamation mark next to them under the Status column. For invoices being sent but have delivery issues, this will reflect a "red" exclamation point indicating that your invoices were undelivered.
I've included a screenshot below for reference.
Additionally, you can send a sample invoice directly to your personal email to check and verify if these invoices were successfully sent from QuickBooks to your email.
If you've received them in your emails, I recommend reviewing your sales invoices and validating your customer's email address before sending these forms to them. This is to ensure correct information is entered and delivered successfully.
Also, you can advise your clients to check their spam or junk folders if they haven't seen or received the invoices via email.
I'll always be around on this thread if there's anything else you need further assistance with when managing receivable workflows in your account. Keep safe and have a great day ahead!
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