Sub-products were replaced by Categories. We use this to keep track of company sales and help organize reporting. If you have a sub-item, you will need to manually add them separately into QuickBooks to accurately account for your inventory quantity and cost.
Here are the steps:
Go to Sales, then Products and Services.
Tap New or Add a product or service.
Select an item type like for example. Inventory.
Add all the product details lik name, SKU, or category for what you're tracking, then hit Save and close.
See these guides for more information about adding products and services in QBO:
This forum is always open if you have other QuickBooks related concerns. I'm also here to assist you further. Just message or mention me in your posts. Have a safe week ahead!
Austin, I am having this exact problem since January 12th. Did they ever provide a solution for you? I am not able to access the drop down box yet the subproduct box is checked. So frustrating, I have to refresh and redo every single entry to get it to work.
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