Trying to print a statement all i have is a black screen. How can i fix this and print my statement?

I appreciate your efforts in trying to print your statements, Dwbtrukn. We can try updating Adobe Reader or Acrobat to the latest version.

To update Adobe Reader or Adobe Acrobat, visit the official Adobe website for detailed instructions and to download the latest version.

If you've already updated to the latest version of Adobe Reader or Acrobat and the issue persists, let's repair your Adobe installation.

1. Close Acrobat/Reader and all open web browser windows.
2. Select the Start button located at the bottom left of your screen.
3. Type Control Panel and press Enter.
4. Click on Programs and Features.
5. Find and select Acrobat or Adobe Reader, then click on Uninstall/Change.
6. In the Setup dialog box, select Next.
7. Choose Repair, then click Next and select Install.
8. Once the process is complete, click Finish and restart your computer.
9. Re-log in to QuickBooks Online and print the invoice again.

If the issue persists with printing problems after completing the recommended steps, you can refer to our Troubleshooting printing in Windows article for additional assistance.

If you have other concerns about this, we’re always here to help.