upgraded computer and email and printing no longer work

QuickBooks Desktop performs best when the required system requirements are met, Gpfister42. It’s possible that your printer driver or other system components may no longer be compatible with your current version of QuickBooks Desktop.

We can try a few troubleshooting steps to identify the root cause and get your QuickBooks back up and running. The troubleshooting steps provided in this article are designed specifically to resolve issues related to printing, emailing, or saving files as PDFs in QuickBooks Desktop: Fix PDF and Print problems with QuickBooks Desktop.

If these troubleshooting steps don’t resolve the issue, I recommend checking the system requirements online and comparing them with your computer’s specifications. Since you mentioned using an unsupported version of QuickBooks Desktop, you have two options: 

• Adjust your computer setup to meet the requirements for your current version of your QuickBooks Desktop.
• Upgrade to a QuickBooks Desktop version that is compatible with your updated computer specifications.

Feel free to reach out with more details about the issue, or let us know if there’s anything else we can assist you with.

@Jerry1942 

You can use the trial version of QB Desktop 2023 as a workaround. You should contact @Fiat Lux - ASIA directly via email for details.